The secret is out: Ionized alkaline water is great for your health! Tyent is leading the water ionization industry by innovation and transparency. We take great pride in helping consumers convert tap water into safe drinking water that is also an excellent source of antioxidants, energy, and so much more. Also amazing business oportunities available!
The Tyent Lifetime Warranty
Introducing the Tyent International 'Forever Guarantee'
“At Tyent International, there is one thing that we know for sure—we have the largest, strongest, most reliable and most powerful ionizing plates in the industry.”
We know that our water ionizer “engine” runs at maximum performance because of our premium plates and our scientifically advanced water cell. When you purchase a Tyent water ionizer, you will discover how cutting-edge components, such as our Solid/Mesh Hybrid Plates, really make the purest and healthiest ionized alkaline water.
Tyent International is proud to announce how committed we are to customer service – we feel that we offer the best commitment in the entire water ionizer industry. The longevity and reliability of our flagship products: the MMP-7070 Turbo, the MMP-9090 Turbo Extreme and the Under Counter Extreme-9000 Turbo, has allowed us to increase our warranty period for all products, INCLUDING the Edge-9000 Turbo, UCE-11 Turbo, ACE-11 Turbo, ACE-13 Turbo, Hybrid, and the all-new UCE-13 Turbo!
Now, all Tyent Water Ionizers will carry a Platinum Lifetime Warranty on parts and service.
We do not use the term “limited” in our warranty!
You will find that when you are looking into warranties that Tyent International is the only company to offer a warranty with such high value – not as a gimmick to be used as a marketing strategy (with many stipulations). Our value is true value. Therefore, our Platinum Lifetime Warranty contains no stipulations, no fine print and no hassles. In fact, the only way to void the warranty is through intentional abuse. Read competitors’ warranties carefully and watch out for unreasonable stipulations and limitations that are often used as ways to abandon coverage. At Tyent International, we do not believe that is fair.
In fact, our entire warranty rules and regulations are listed in one short paragraph below.
Applicable to all units purchased through Tyent International direct
If our customers experience any performance issues with our cutting edge water ionizer systems, then we will fix or replace the unit (within a week in most cases). Any damaged unit will be fixed, or replaced with a comparable unit at no cost to you (excluding shipping). The only item not covered under our warranty is intentional or accidental breakage that could be caused by dropping one of our units or damage caused from something of a similar nature. Feel free to use our units in any type of water, and to produce as much water as you wish. Our advanced cleaning system, filtration and power methods are the toughest and most advanced in the industry.
The terms above are in effect for FOREVER on all our units*.
Please take some time to compare our new warranty to our competitors’ warranties. We know that we have the best warranty in the industry, and our premium warranty is just one more way that Tyent USA, LLC is setting the standard while creating “Water for Wellness”.
*Guarantee applies to customers residing in United Kingdom and Spain only (including Scotland, Wales, and Ireland) that have purchased directly from Tyent International or a Tyent authorized reseller.
Terms and Conditions
All payments are due prior to an item being shipped. If a payment is not received or payment method is declined, then no items will be shipped.
Shipping will be paid for by the buyer in the amount advertised by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller and an investigation will be opened with the shipping carrier. Shipping costs may increase if shipping internationally. If an item is damaged during shipping, buyer must hold the product until the shipping carrier can determine the cause. No items will be accepted for return without an RMA number. Please contact Tyent International to obtain an RMA number.
Items are allowed to be returned and refunded within 30 days from the date of purchase as long as it has not been used. If an item is damaged during shipping, a replacement item will be sent free of charge and an investigation will be opened with the shipping carrier. No returns will be accepted by Tyent International without an RMA number. Buyer must contact Tyent International to request and RMA number before shipping any units to Tyent International for a refund or repair. A 15% restocking fee will be charged for any water ionizers that are returned unused by the buyer. No items will be accepted for return after 30 days.